1.Customer general requirements for the products
2.Professional knowledge needed
3.Golden samples confirmation method
4.Reliability / safety / transportation requirements
5.AQL and sampling plan
6.Products change control requirements
7.Customer communication for urgent quality issues
8.Special cases arrangement: such as not complete of production, (80%) complete; clamshell heat seal packed products, judgment of approval or reject the shipment
9.Customer satisfaction survey method
10.Other Issues customer concerns